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Welcome to the LW Scientific Support Portal
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Welcome to the LW Scientific Support Portal
  • Before starting your ticket, please make sure you have your item number, serial number, and date of purchase available.
  • Please be aware that if you are seeking a product refund, you will need to contact the distributor from whom you purchased the product. LW Scientific can only refund equipment purchased directly from us. 
  • For non-warranty repairs, we charge a $70 inspection fee, which includes a return label for US returns. A repair quotation will be sent for your approval before repairs are completed.
  • Please click the following links to review our warranty and return policies:
    Warranty Policy
    Return Policy
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